Trust & Support

Clear standards for a service you can trust

Review how we handle personal data, service use, cancellations, refunds, account deletion and customer support.

Privacy Policy

Data we process, purposes, retention and your rights.

GDPR and UK GDPR

Additional data-protection standards and rights.

Terms of Service

Account, recommendations, purchases and service rules.

Cancellation and Refunds

Rules by eSIM issue, installation and physical SIM delivery stage.

Account and Data Deletion

How to request deletion and what must be retained.

Payment Methods

Cards, Google Pay and Apple Pay availability.

Customer Support

Help with orders, installation, activation and usage.

Service operator

HANKATONG LTD is the contracting, selling, payment and data-controller entity. Company number 16087577, registered in England and Wales.
Office 10779, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
cs@hankatong.app

Korea operations: TTEUGEOUNCHEONGCHUN CO., LTD (㈜뜨거운청춘), 11F S06, 410 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea.